In order to protect the privacy of our players, we only direct payment inquiries through the Help Center.
If an item is not provided after payment, please contact Customer Support with below information.
- Account UID (Please go to Setting to check your UID. You can copy it in Setting.)
- Google : Purchase receipt's Order ID
- Apple : Full screenshot of your purchase receipt
(Please note that canceling a payment through the Market may result in a game ban).